Frequently Asked Questions
Everything you need to know about our robotic lawn care solutions
What is the typical shipping time for a robot mower?
We offer express shipping across Australia. Metro orders generally arrive within 3-5 business days, while regional deliveries may take up to 7-10 business days depending on your location.
Do you offer installation services with my purchase?
Yes, we provide professional installation packages for all our robot mowers. During checkout, you can select 'Professional Installation' to have a certified technician set up your perimeter wire and charging station.
What is your return policy if the mower is not suitable for my lawn?
We offer a 30-day satisfaction guarantee. If the mower is unused and in its original packaging, you can return it for a full refund. Used mowers may be subject to a restocking fee based on their condition.
Are the robot mowers covered by a warranty?
Every mower sold by Robot Mowers Australia comes with a comprehensive 2-year manufacturer warranty covering parts and labor, ensuring your investment is protected against defects.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free financing options like Afterpay and ZipMoney to make your purchase more manageable.
How do I know which model is right for my yard size?
Each product page lists the maximum cutting area in square meters. We recommend choosing a model with a capacity slightly larger than your actual lawn size to ensure optimal efficiency and battery life.